Charles is determined to reshape their business, KindMind, into a user-focused organization.

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Charles is determined to reshape their business, KindMind, into a user-focused organization.

Which of the following is a key characteristic of a user-focused organization?

  1. Investing heavily in developer resources
  2. Creating a continuous cycle of listening to users, testing and iterating
  3. Having each team measure different key performance indicators (KPIs)
  4. Having the marketer take sole responsibility of making user-centric design

Creating a continuous cycle of listening to users, testing and iterating

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