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Holly owns a dance studio. To improve sales of dance classes, she is reviewing how her marketing team could update the company’s online presence. As part of the rebrand, the team listened to customer feedback and mapped customer journeys. They identified two things online customers generally struggled with: navigating the website and finding the business’s contact information. Which of the brand’s touchpoints should Holly modify to help address her customer’s feedback?

Here you will find ✅✅✅ Google Digital Garage Module 4 Answer to the question “Holly owns a dance studio. To improve sales of dance classes, she is reviewing how her marketing team could update the company’s online presence.
As part of the rebrand, the team listened to customer feedback and mapped customer journeys. They identified two things online customers generally struggled with: navigating the website and finding the business’s contact information.
Which of the brand’s touchpoints should Holly modify to help address her customer’s feedback?”.




Holly owns a dance studio. To improve sales of dance classes, she is reviewing how her marketing team could update the company's online presence. As part of the rebrand, the team listened to customer feedback and mapped customer journeys. They identified two things online customers generally struggled with: navigating the website and finding the business's contact information. Which of the brand's touchpoints should Holly modify to help address her customer's feedback?

If you are looking for the ✅✅✅ Google Digital Garage Answers Unlock Digital 2021 of the free course fundamentals of digital marketing answers 2021. Then you are in the right place.

3. Understanding customer behaviour

Holly owns a dance studio. To improve sales of dance classes, she is reviewing how her marketing team could update the company’s online presence.
As part of the rebrand, the team listened to customer feedback and mapped customer journeys. They identified two things online customers generally struggled with: navigating the website and finding the business’s contact information.
Which of the brand’s touchpoints should Holly modify to help address her customer’s feedback?

  1. Website layout
  2. Instagram account
  3. Instructor’s Blog
  4. Email marketing

Correct Answer: A, D




Explanation: Holly’s team must focus on Website layout & Email Marketing to grab customer’s feedback, and changing the website layout that must have easy to navigate menu button, contact and about page along with an email widget so they receive all the latest update of the dance studio.

What Is Google Digital Garage Course?

Google Digital Garage is an online program where you can learn about the fundamentals of digital marketing and also help to make your online businesses visible to more customers with fewer investments. It is a free program and also provides certificates at the end of the final exam.




Conclusion

I hope now you know the correct answer to “Holly owns a dance studio. To improve sales of dance classes, she is reviewing how her marketing team could update the company’s online presence.
As part of the rebrand, the team listened to customer feedback and mapped customer journeys. They identified two things online customers generally struggled with: navigating the website and finding the business’s contact information.
Which of the brand’s touchpoints should Holly modify to help address her customer’s feedback?” If this article helped you to find out the correct Google Digital Marketing Course Answer then make sure to share it with all your friends.

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