Your Google My Business listing can help customers reach you in a variety of ways. Customers can use a listed address to visit your location. They can also use a phone number to place a call.

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Your Google My Business listing can help customers reach you in a variety of ways. Customers can use a listed address to visit your location. They can also use a phone number to place a call.

Which other method, if properly set up, can customers use to contact your business?

  1. Customers can use a message button to initiate a conversation with the business.
  2. Customers can interact with a bot to answer frequently asked questions.
  3. Customers can place a video call through any camera-enabled device.
  4. Customers can request a web meeting through an internet-connected device.

Customers can use a message button to initiate a conversation with the business.

or

  1. Google My Business Chat Boxes allow your customers to talk to a bot you programmed.
  2. Google My Business Messaging allows customers to text directly from your listing.
  3. Google My Business Video Calling lets customers video chat with you in real time.
  4. Google My Business Meeting allows your customer to set up a web meeting with you.

Google My Business Messaging allows customers to text directly from your listing.

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